Senior Software Quality Engineer (SaaS)

TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with our innovative technology. We are seeking an experienced Software Quality Engineer to help drive quality across a growing SaaS platform, focusing on manual testing, test automation, API validation, and cross-functional collaboration to ensure software quality throughout the SDLC.

Responsibilities:

• Develop and continuously improve QA processes
• Establish testing standards and best practices
• Create risk-based testing approaches
• Drive quality metrics and reporting
• Improve release confidence and production stability
• Create detailed test plans and test cases
• Perform exploratory testing
• Execute regression testing
• Validate complex business workflows
• Reproduce and document defects clearly
• Design and implement automated testing frameworks
• Build and maintain UI automation suites
• Build and maintain API automation suites
• Integrate automated testing into CI/CD pipelines
• Monitor and improve automation coverage and reliability
• Test REST APIs using tools such as Postman
• Validate authentication, authorization, and error handling
• Create automated API regression suites
• Analyze API logs and payloads
• Validate application data against underlying databases
• Perform data reconciliation between systems
• Investigate production issues using SQL
• Verify integrations and ETL processes
• Build repeatable validation processes
• Create and maintain: Test Plans, QA Processes, Release Validation Checklists, Regression Suites, Status Reports, Defect Documentation
• Partner directly with developers during feature delivery
• Participate in design and requirements reviews
• Drive bug triage discussions
• Communicate quality risks clearly to stakeholders

Requirements:

• 5+ years QA experience within SaaS products
• Demonstrated experience owning quality for complex web applications
• Strong manual testing experience
• Strong test automation experience
• Experience testing APIs
• Strong SQL skills
• Experience working in Agile environments
• Excellent written and verbal communication skills
• Experience with one or more automation tools: Playwright, Cypress, Selenium, TestCafe
• Experience with API tools: Postman, Swagger/OpenAPI, REST APIs
• Experience with data validation using SQL Server, PostgreSQL, MySQL
• Ability to write queries
• Ability to compare datasets
• Ability to validate business calculations
• Ability to investigate data discrepancies
• Experience using AI tools to improve quality processes: AI-assisted test case generation, AI-assisted automation creation, AI-assisted bug analysis, AI-assisted regression identification, AI-assisted documentation generation, AI-assisted exploratory testing
• Experience with B2B SaaS platforms
• Experience with enterprise software
• Experience with multi-tenant applications
• Experience with authentication / SSO systems
• Experience with complex business workflows