Minitab is a company focused on providing statistical and analytical software solutions, and they are seeking an Account Manager for their SaaS Sales team. The Account Manager will manage customer relationships in the SMB market segment, driving renewals and upsell opportunities while ensuring customer satisfaction and increased revenue.
Responsibilities:
- Participates in a virtual account team-selling environment, providing the Customer with the primary point of contact within Minitab
- Assumes the ownership role for their assigned customer accounts in their territory within the SMB market segment (under $100M USD)
- Drives the renewal and any related upsell, cross-sell and/or service opportunities
- Facilitates and maintains successful relationships with customers, which will be measured by their reference ability, customer satisfaction levels and increased annual recurring revenue levels
Requirements:
- 2-3 yrs. previous inside sales experience, customer success roles, or business development roles within the information technology market
- Consistent achievement of 100%+ on assigned quotas or MBO's
- Business Intelligence and or Statistical Analytics experience is a plus