ECCO Select is seeking a highly experienced Senior Project Manager – Digital & E-Commerce to lead a high-visibility initiative focused on rebuilding and upgrading a custom-built technology solution around the Envision Pro platform. The role involves managing digital, e-commerce, and custom development projects, ensuring successful delivery against an aggressive timeline while collaborating with various stakeholders.
Responsibilities:
- Lead the rebuilding and upgrading of a custom-built technology solution around the Envision Pro platform
- Manage digital, e-commerce, custom development, SaaS, and out-of-the-box solution implementation efforts
- Drive project planning, execution, tracking, reporting, and delivery against an aggressive end-of-September deadline
- Partner with business stakeholders, technical teams, vendors, implementation partners, and executive leadership to ensure project alignment and successful delivery
- Facilitate project meetings, status updates, steering committee discussions, sprint ceremonies, and executive-level communications
- Translate business needs into actionable project plans, workstreams, milestones, and technical delivery requirements
- Coordinate with teams responsible for platform upgrades, online ordering, client visibility, sponsorship inventory, cart functionality, integrations, data, security, and reporting
- Manage task tracking, risk management, issue resolution, release timelines, budget alignment, dependencies, and overall project delivery
- Hold cross-functional teams accountable for deliverables, timelines, decisions, and project commitments
- Provide timely follow-up on action items, risks, blockers, decisions, and escalations
- Escalate risks, delays, resource constraints, and project blockers as needed to keep the project on track
- Prepare executive-level status reports, presentations, dashboards, and project decks for leadership review
- Support testing, deployment readiness, change management, adoption, and post-implementation activities
- Use AI and AI-enabled tools to improve project management efficiency, including planning, documentation, meeting summaries, status reporting, risk tracking, communication, and workflow automation
Requirements:
- 7+ years of project management experience
- Strong project management background in e-commerce, digital platforms, custom software development, and technology implementation
- Experience managing custom development projects, SaaS implementations, and out-of-the-box technology solutions
- Required experience using AI and AI-enabled tools such as Microsoft Copilot, Claude, ChatGPT, or similar technologies to improve project management efficiency, reporting, planning, communication, and delivery
- Demonstrated ability to manage highly visible, time-sensitive technology projects with aggressive deadlines
- Excellent leadership, communication, presentation, and stakeholder engagement skills
- Ability to work directly with executive leadership and present project status, risks, updates, decisions, and recommendations
- Strong experience working with cross-functional business and technical teams
- Ability to hold others accountable, follow up consistently, and escalate issues when needed
- Experience with task management, risk management, release management, status reporting, budget tracking, timeline management, and executive presentations
- Professional, polished, well-spoken, and able to quickly build credibility with stakeholders
- Strong organizational skills and ability to manage competing priorities across multiple workstreams
- Proficiency with project management and collaboration tools such as Jira, Microsoft Project, Smartsheet, Azure DevOps, Asana, Monday.com, Confluence, Microsoft Teams, or similar platforms
- PMP certification preferred but not required
- Experience supporting digital transformation, website modernization, platform upgrades, or e-commerce optimization projects
- Experience with online ordering, cart functionality, payment workflows, sponsorship sales, revenue-generating portals, customer-facing digital platforms, or client visibility solutions
- Experience working with vendors, implementation partners, internal development teams, and business stakeholders
- Background in events, trade shows, sponsorship platforms, retail, distribution, professional services, or other transaction-based digital environments