Manage knowledge transfer from Sales to the Implementation team and from Implementation to the Support team
Provide documented project status to Professional Services Executives or designated manager/lead, reporting effectively through the leadership team
Work directly with all departments as the customer advocate, ensuring a clinical focus is brought to development, logistics, and service processes
Proactively identify, triage, and solution complex project issues—breaking down root causes, evaluating resolution options, and driving cross-functional teams to swift and effective resolution
Maintain up-to-date and accurate project data for internal reporting and forecasting
Drive, manage to, and forecast revenue targets across assigned projects
Develop detailed project financial plans and proactively manage scope, budget, and schedule to ensure financial commitments are met
Perform other duties as assigned by immediate supervisor or upper management
Requirements
Minimum BA, BS, BSc, or MBA degree, or comparable job experience in medical imaging or healthcare IT systems
PMP certification or equivalent strongly preferred
8+ years of demonstrated project management experience with oversight for large-scale or multiple time-sensitive enterprise implementations
Proven experience managing enterprise-wide solutions across multiple locations and complex organizational environments
Experience implementing PACS solutions for radiology and/or cardiology is strongly preferred
Oversight of multiple concurrent 6-18 month projects
Oversight of projects greater than $1M in value, with direct accountability for revenue forecasting and financial performance
Experience running high-visibility projects both internally and externally
Project exposure spanning multiple clinical departments with engagement across IT and executive stakeholders
Valid driver's license and safe driving record required
Tech Stack
PMP
Swift
Benefits
Remote first / work from home culture
Flexible vacation to help you rest, recharge, and connect with loved ones
Paid leave benefits
Health, dental, and vision insurance
401k retirement savings plan
Infertility benefits
Tuition reimbursement, life insurance, EAP – and more!