System and Project Process Manager

SNA International, a world leader in forensics, biometrics, and identity intelligence, is currently looking for a bright, collaborative System and Project Process Manager. The role involves overseeing database functionality and performance, managing system enhancements, and serving as a liaison between teams to align database capabilities with operational goals.

Responsibilities:

• Oversee the functionality, integration, and performance testing of the NamUs database, ensuring it meets programmatic requirements
• Maintain a list of system enhancements and modifications for the database, conducts system audits to ensure adherence to policies and procedures, and monitors overall system performance
• Track system functionality, assess user-reported issues, and provide recommendations for future enhancements, while serving as a liaison between internal teams, software engineers, and external agencies to align database capabilities with operational goals
• Manage the sharing of information within the database, including review of FOIA requests, captures database metrics, and oversees database imports

Requirements:

• Master's degree in science, Technology, Engineering, or Mathematics (STEM) discipline
• A minimum of 4 years' experience in managing programs involving the testing and handling of forensic biological evidence, including laboratory procedures, quality control, and documentary standards