Field Application Engineer

DapuStor Corporation is a manufacturer of high-end enterprise solid-state drives and edge computing-related products. The Field Application Engineer will provide technical support to customers, collaborate with sales for product presentations, and assist in hardware analysis and testing.

Responsibilities:

• Technical Support: Act as the primary technical point of contact for customers and addressing inquiries regarding DapuStor’s product portfolio
• Sales Collaboration: Partner with the sales team to prepare and deliver technical demonstrations and product presentations tailored to the US market
• Hardware analysis: Help customers identify technical requirements, track feedback, and recommend optimized hardware solutions
• Testing & Validation: Assist customers with SSD evaluation and testing to ensure seamless compatibility between DapuStor products and customer architectures
• Lifecycle Management: Maintain and update product roadmaps, technical documentation, and sales collateral necessary to close deals

Requirements:

• Bachelor's degree or higher (preferred majors: Electrical Engineering, Computer Science, or related fields)
• 5+ years of relevant experience with a proven ability to translate complex technical concepts for non-technical audiences
• Strong foundational knowledge of SSD and server technology; ability to independently perform platform testing and troubleshooting
• Excellent collaboration skills with the drive to lead technical engagements and evolve into a solution expert
• Ability to travel internationally and represent the company at industry events and conferences (10-15%)
• Proficiency in English is required
• Familiarity with Linux environments and databases (e.g., MySQL, Oracle, NoSQL) is a plus
• Deep understanding of the SSD market, including current technological trends and the competitive landscape
• Fluency in Mandarin or Portuguese is preferred