Customer Service & Travel Experience Specialist (Remote)

Blyss Journeys is seeking customer-focused, self-motivated individuals to join their team as Customer Service & Travel Experience Specialists. In this remote role, you will assist clients in planning and coordinating memorable travel experiences while providing exceptional support throughout the booking process and beyond.

Responsibilities:

• Assist clients with planning and booking vacations, cruises, destination weddings, honeymoons, and other travel experiences
• Provide outstanding customer support through phone, email, text, and online communication channels
• Research destinations, resorts, accommodations, and travel options based on client preferences and budgets
• Coordinate and manage travel reservations, including accommodations, transportation, and vacation packages
• Maintain clear and professional communication with clients before, during, and after travel
• Address client questions, itinerary changes, and travel-related concerns promptly and professionally
• Build lasting client relationships to encourage repeat business and referrals
• Maintain accurate client records and booking documentation

Requirements:

• Strong customer service and interpersonal communication skills
• Ability to work independently and manage tasks effectively
• Highly organized with strong attention to detail
• Comfortable using computers, email, and web-based systems
• Reliable internet connection and phone access
• Previous experience in customer service, hospitality, sales, or a related field