Sales Development Representative

ICANotes LLC is a company focused on transforming the landscape of Behavioral Health through innovative EHR solutions. They are seeking a Bilingual Sales Development Representative to engage potential customers, develop relationships, and support the sales process by showcasing the value of their products and services.

Responsibilities:

• Craft strategic outreach campaigns utilizing Zoho CRM, cold calls, and emails to connect with prospective customers
• Leverage your consultative skills to understand the unique needs of prospects and recommend ICANotes products and services that align with those needs
• Nourish warm inbound leads into qualified opportunities by nurturing trust and understanding through ongoing communication
• Maintain a dynamic pipeline of interested prospects, effectively transitioning them to our sales closers for the next steps
• Collaborate on refining our SDR playbook by identifying and sharing best practices that drive success

Requirements:

• Demonstrated experience (2+ years) in sales or outreach roles, showcasing your dedication to outbound sales efforts
• Proficient in verbal and written communication, with a knack for crafting compelling messages
• Fluent in English and Spanish (written and spoken)
• A creative thinker with strong analytical skills, capable of finding solutions to complex challenges
• Eager to excel within a sales organization, with a hunger for growth and development
• Punctual, dependable, and adaptable to the demands of a virtual team environment
• Exceptional organizational skills, capable of managing multiple tasks and priorities effectively
• Equipped with a distraction-free home office, a reliable computer, and a strong internet connection
• A Bachelor's degree or 3+ years of relevant outbound sales or outreach experience
• Familiarity with the Behavioral Health industry is a plus, though not a requirement
• Proficiency with Zoho CRM or other CRM software is beneficial