Talkiatry is transforming the way psychiatric care is delivered in America, and they are seeking a visionary and experienced Director of Product Design to lead and grow their product design team. This high-impact role involves shaping the design of consumer-facing booking flows and internal tools while balancing user needs with business goals.
Responsibilities:
- Lead, mentor, and grow a team of product designers (starting with two direct reports, and growing quickly), fostering a culture of excellence, collaboration, and innovation
- Serve as both a hands-on designer and team leader, contributing directly to design work while setting vision and direction
- Own the end-to-end design process for our patient booking flows, patient portal, provider software, and internal operations tools
- Collaborate cross-functionally with product, engineering, clinical, and operations teams to deliver intuitive, effective, and delightful user experiences
- Balance user needs with business goals, effectively prioritizing work to maximize impact
- Craft and communicate a bold vision for how technology can transform mental healthcare, pushing beyond today's models to design the future
- Establish and maintain design systems in Figma, ensuring consistency and scalability across all products
- Leverage data, user research, and market insights to inform design decisions
- Champion the voice of patients and providers throughout the product development lifecycle
Requirements:
- 9+ years of professional product design experience, with a strong portfolio showcasing consumer product design work
- 3+ years of people management experience, leading and developing design teams
- Proficiency in Figma, including prototyping, advanced workflows, AI and design system management
- Demonstrated ability to balance user experience, business objectives, and technical constraints
- Excellent communication and collaboration skills, with the ability to influence stakeholders across disciplines
- Interest in and excitement for using AI to improve and accelerate the product design and development process
- Visionary thinking with a passion for pushing the boundaries of what's possible in healthcare
- Experience designing for healthcare is preferred but not required
- Experience doing and/or managing product research is preferred but not required