Director of Product Design

Talkiatry is transforming the way psychiatric care is delivered in America, and they are seeking a visionary and experienced Director of Product Design to lead and grow their product design team. This high-impact role involves shaping the design of consumer-facing booking flows and internal tools while balancing user needs with business goals.

Responsibilities:

• Lead, mentor, and grow a team of product designers (starting with two direct reports, and growing quickly), fostering a culture of excellence, collaboration, and innovation
• Serve as both a hands-on designer and team leader, contributing directly to design work while setting vision and direction
• Own the end-to-end design process for our patient booking flows, patient portal, provider software, and internal operations tools
• Collaborate cross-functionally with product, engineering, clinical, and operations teams to deliver intuitive, effective, and delightful user experiences
• Balance user needs with business goals, effectively prioritizing work to maximize impact
• Craft and communicate a bold vision for how technology can transform mental healthcare, pushing beyond today's models to design the future
• Establish and maintain design systems in Figma, ensuring consistency and scalability across all products
• Leverage data, user research, and market insights to inform design decisions
• Champion the voice of patients and providers throughout the product development lifecycle

Requirements:

• 9+ years of professional product design experience, with a strong portfolio showcasing consumer product design work
• 3+ years of people management experience, leading and developing design teams
• Proficiency in Figma, including prototyping, advanced workflows, AI and design system management
• Demonstrated ability to balance user experience, business objectives, and technical constraints
• Excellent communication and collaboration skills, with the ability to influence stakeholders across disciplines
• Interest in and excitement for using AI to improve and accelerate the product design and development process
• Visionary thinking with a passion for pushing the boundaries of what's possible in healthcare
• Experience designing for healthcare is preferred but not required
• Experience doing and/or managing product research is preferred but not required