Storyteller is a high growth B2B SaaS platform that enables companies to integrate Stories into their platforms. In this role, you will collaborate with sports organizations to enhance product operations, focusing on AI-driven workflows and product improvements.
Responsibilities:
- Own AI-driven workflows and product improvements within specific parts of the product suite
- Identify friction in how clients and internal teams use the product, then decide what is worth fixing first
- Build and iterate on AI-powered automations, tools, checks, and workflows that make delivery faster or better
- Translate real client and usage problems into shipped product improvements, not just notes, decks, or tickets
- Use AI and internal tools to investigate product behaviour, inspect structured data, debug issues, and test ideas
- Work directly with engineers and product teammates to get useful changes shipped
- Engage with clients when needed to understand the real problem and validate whether a solution worked
- Document what you build and learn so other people can reuse it, improve it, and trust it
Requirements:
- Evidence that you have built, automated, improved, or run something real, even if it was scrappy
- High agency: you notice what is weak, unclear, or missing, form a view, and move things forward without waiting for everything to be pre-packaged
- Genuine AI fluency beyond surface-level use. You have used AI to investigate, build, automate, classify, transform, or meaningfully change a workflow
- Enough product judgment to decide what matters, balance user needs with technical constraints, and avoid overbuilding
- Outcome ownership: you care whether the thing worked in reality, not just whether your part was completed
- Technical mindedness: you want to understand tools, data, permissions, dependencies, and failure modes rather than staying at surface level
- Comfort owning a problem end-to-end: spotting the issue, framing it, prototyping a solution, validating it, and working with others to ship it
- Clear written communication so your work is inspectable, reusable, and easy for others to pick up
- Standards: you can tell when something is thin, fragile, under-thought, or not good enough
- Experience in SaaS, product operations, technical operations, automation, or a similar environment
- Familiarity with content platforms, CMS tools, sports-tech products, or media workflows
- Experience working with clients or client-facing teams
- Side projects, experiments, prototypes, or examples that show how you learn and build independently