Business Analyst/Scrum Master

Technatomy Corporation delivers innovative solutions through a talented team dedicated to customer success. They are seeking an experienced Business Analyst/Scrum Master to support Agile delivery for a mission-focused enterprise SaaS modernization effort within the Department of Veterans Affairs, bridging business process analysis and Agile facilitation to translate business needs into actionable user stories and acceptance criteria.

Responsibilities:

• Facilitate Agile ceremonies, including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives, for one or more cross-functional delivery teams
• Work with Government stakeholders and delivery teams to elicit, analyze, document, and refine business, functional, and non-functional requirements
• Translate PPBE, budget, acquisition, workflow, approval, reporting, and auditability needs into user stories, use cases, acceptance criteria, backlog items, and sprint-ready requirements
• Support requirements traceability from business needs through architecture, configuration, testing, user acceptance, and release planning
• Partner with Product Owners and technical leads to maintain a healthy, prioritized backlog aligned with program objectives, delivery milestones, and stakeholder priorities
• Support business process modeling, current-state and future-state workflow analysis, role mapping, user group coordination, and operational readiness activities
• Coordinate with testers and stakeholders to support UAT planning, scenario development, acceptance validation, defect clarification, and user feedback resolution
• Use Agile metrics such as velocity, throughput, cycle time, burndown, defect trends, and sprint commitments to support transparency and continuous improvement
• Maintain Agile and requirements artifacts in approved tools such as Jira, Confluence, SharePoint, or similar platforms
• Identify impediments, dependencies, and risks affecting delivery and work collaboratively with stakeholders to support resolution
• Support training and change management teams by providing workflow context, role-based process information, user impacts, and adoption inputs
• Promote team collaboration, accountability, continuous learning, and disciplined execution in a federal enterprise delivery environment

Requirements:

• 5+ years of progressive experience as a Business Analyst, Scrum Master, Agile Analyst, Product Analyst, or similar role supporting software, SaaS, workflow, or systems delivery efforts
• Demonstrated experience eliciting, documenting, and managing business requirements, user stories, use cases, acceptance criteria, and process documentation
• Practical experience facilitating Agile ceremonies and supporting Scrum, Kanban, or hybrid Agile delivery teams
• Familiarity with backlog refinement, story sizing, sprint planning, UAT coordination, acceptance validation, and requirements traceability
• Experience working with technical teams, Product Owners, stakeholders, testers, trainers, and project leadership to support iterative delivery
• Ability to understand business processes and translate them into clear, actionable requirements and implementation guidance
• Experience using Agile and collaboration tools such as Jira, Confluence, SharePoint, Microsoft Teams, or similar platforms
• Strong facilitation, communication, analytical, and problem-solving skills
• Ability to prepare clear documentation, meeting outputs, decision logs, workflow notes, and stakeholder-facing materials
• Ability to work effectively in a remote, cross-functional, client-facing delivery environment
• Bachelor's degree in Computer Science, Information Systems, Business Administration, Engineering, Project Management, or a related discipline, or equivalent experience
• Must be able to obtain and maintain a Public Trust clearance
• This position requires U.S. citizenship or Greencard
• Exposure to Federal, state, health, financial, or other regulated IT delivery environments is beneficial; Department of Veterans Affairs experience is a plus but not required
• Familiarity with financial management, acquisition, budget, reporting, case management, workflow, or other regulated business processes is valued
• Experience with enterprise SaaS, low-code/no-code platforms, workflow modernization, business process transformation, or case management solutions is a plus
• Exposure to accessibility, cybersecurity, privacy, auditability, or compliance considerations in an IT delivery environment is beneficial
• Relevant Agile, Scrum, business analysis, product ownership, or process improvement certifications are preferred, but not required