General Customer Service\/Sales Agent

Living For Tomorrow partners with a diverse portfolio of companies to help them grow their customer base and increase revenue. They are looking for motivated sales agents to handle inbound and outbound sales activities for various client programs, engaging customers and offering solutions that create value.

Responsibilities:

• Receive inbound inquiries to promote products and services on behalf of our clients
• Listen actively to understand customer needs and tailor your approach accordingly
• Deliver persuasive, solution‑oriented presentations that highlight benefits and address objections
• Close sales, upsell or cross‑sell where appropriate and accurately process orders
• Maintain detailed records of interactions and outcomes using client‑provided systems
• Meet or exceed performance metrics such as conversion rate, average order value and customer satisfaction

Requirements:

• 0-1 year work experience
• A Windows 11 desktop or laptop (fully patched)
• Reliable high-speed wired internet connection
• USB hard-wired headset and a quiet workspace
• Comfortable using web-based CRM and phone systems
• Persuasive communication skills and a customer-focused mindset
• Confidence in handling objections and negotiating with a professional tone
• Self-motivation and a results-oriented approach to achieving targets
• Ability to learn product knowledge quickly and adapt to different campaigns