EverCommerce is a leading service commerce platform on a mission to digitally transform the service economy with tailored SaaS solutions. They are seeking a Technical Project Manager to manage priority initiatives across Platform Engineering, ensuring effective project execution and collaboration with various stakeholders.
Responsibilities:
- Manage projects related to AWS, data center infrastructure, CI/CD, software deployment, observability, ITSM, and operational maturity
- Own project planning for priority Platform Engineering initiatives
- Help translate technical work into clear project plans and stakeholder-facing status
- Define clear milestones, timelines, owners, dependencies, risks, and follow-ups
- Track project execution across teams, ensuring work is clearly represented in Jira and moving forward with appropriate urgency
- Maintain RAID logs covering risks, assumptions, issues, and dependencies
- Partner with the Program Manager to consolidate project prioritization, status, and health
- Partner with the Scrum Master on sprint coordination, ceremonies, and delivery follow-through
- Ensure documentation and playbooks are completed as part of project delivery
- Prepare clear stakeholder updates and executive-ready project summaries
- Follow up consistently on action items, decisions, risks, and unresolved questions
- Track dependencies across Platform Engineering teams and related stakeholders
- Bring structure to complex technical work without slowing teams down with unnecessary process
Requirements:
- 4+ years of experience in technical project management, project coordination, delivery management, or a similar role supporting software, infrastructure, cloud, or platform teams
- 4+ years of experience building and maintaining project plans, timelines, RAID logs, dependency trackers, and status updates
- 3+ years of experience using Jira and Confluence for project management
- 3+ years of experience producing project health reporting for leadership audiences
- Strong PowerPoint skills, including the ability to produce clear stakeholder and executive-ready updates
- Demonstrable experience managing technology projects with multiple owners, dependencies, milestones, and stakeholders
- Any experience working with engineering, infrastructure, SRE, DevOps, platform, or operations teams
- Any experience supporting sprint coordination, ceremonies, and agile delivery practices
- Technically fluent and comfortable operating across infrastructure, cloud, SRE, and DevOps
- Strong ownership mindset and follow-through
- Ability to create clarity in ambiguous or fast-moving technical environments
- Comfortable holding people/teams accountable to owners, dates, decisions, and next steps
- Demonstrates practical judgment around when to escalate risks or push for decisions
- Ability to communicate clearly with technical teams, business stakeholders, and senior leaders
- Biased toward action, structure, and measurable execution progress
- Experience in healthcare technology or healthcare SaaS
- Familiarity with HIPAA, HITRUST, or other regulated technology environments