ClickUp is a company focused on architecting the future of work through innovative software solutions. The Principal Product Manager will shape high-level strategy and product direction, addressing complex product questions and leveraging data to guide decision-making and product development.
Responsibilities:
- Shape ClickUp's product direction at the company level. Own the hardest, most consequential product questions we face and drive them to resolution
- Define where the converged workspace is going and what AI for work looks like over a multi-year horizon. Hold that picture and make it legible to everyone else
- Build to prove the point. Prototype the future you are arguing for so the strategy is concrete, not theoretical
- Synthesize data, customer escalations, usage trends, and market signals into a coherent picture of where we are winning and where we need to move
- Set the standard for how PMs across the function work. The patterns you invent for compressing your loop become how the whole PM team operates
- Advise and inform executive leadership on product strategy, major bets, and where the company should and should not invest
- Represent ClickUp externally on product vision when relevant, including with key customers, analysts, and the broader product community
- Identify the gaps in our product thinking and build the frameworks that close them
Requirements:
- 8-10+ years in product management, with a clear record of operating at company-shaping scope in a high-growth B2B SaaS environment
- Deep experience owning the most ambiguous and consequential product decisions, the ones with no obvious answer and real stakes
- Exceptional ability to synthesize competing inputs, customer signals, business constraints, and technical realities into a clear direction
- Demonstrated ability to build and evangelize a product vision that earns trust across engineering, design, and executive leadership
- History of raising the craft of the PMs around you, not just delivering your own output
- Fluent in data. You define the metrics that matter at the company level and you know when the data is incomplete or misleading
- Deep command of AI tooling. You are not experimenting with it, you are building with it and setting the example for the function
- Outstanding written and verbal communicator. You can make a hard argument simply and land it with any audience