Business Intelligence Analyst - Remote

Crossroads Treatment Centers is dedicated to providing evidence-based treatment options for opioid use disorder. They are seeking a Business Intelligence Analyst to develop BI reports and communicate analytical findings to guide business partners, primarily supporting Operations & Revenue Cycle Management through data-driven analyses and insights.

Responsibilities:

• Support business partners with effective communication on metrics, benchmarks, and KPIs, with a special focus on operations and revenue cycle data to identify areas of opportunity
• Explore healthcare data sets and perform statistical analyses to discern and communicate business and industry trends using both new and established analytical solutions
• Prepare and communicate high-quality department reports on a set cadence (e.g., weekly, monthly, quarterly) using available technology (i.e., SQL, Power BI, R, etc.)
• Identify opportunities for business optimization through use of financial and operational data to influence short- and long-term strategy
• Work across departments to collaboratively design, develop, document, train, and implement new data solutions and processes based on stakeholder needs
• Gather requirements to translate technical and business needs; liaise between IT and business stakeholders to optimize tradeoffs
• Collaborate with stakeholders with minimal supervision and quickly analyze/present data in meaningful ways
• Show enthusiasm for a fast-paced environment, continual change, and learning corporate applications/new software products as necessary to fully support the business

Requirements:

• Bachelor's degree in Analytics, Mathematics, Business Management, or other relevant subject matter, or equivalent in ongoing self-education or commensurate experience
• 3-5 years in business/reporting analyst role focused on Healthcare Operations and/or Revenue Cycle Management required
• Proficiency in data visualization tools, such as Power BI and/or Tableau, to identify business insights and recommend tactical steps to improve
• Strong proficiency in quantitative analysis using Excel Power Pivot, SQL, or other query languages required
• Proficiency with Microsoft Office Suite
• Excellent verbal and written communication skills, with ability to present findings to senior management
• Superior problem-solving and logic processing skills to identify business growth opportunities
• Familiarity/experience with project management preferred with strong focus on use case building, requirements creation, and milestone-driven delivery