Remote Customer Service Specialist

24 Seven Marketing, LLC is a Veteran-Owned full-service marketing agency that helps startups and small to mid-sized businesses grow. They are seeking a Remote Customer Service Specialist to provide inbound customer service support, assist with account issues, and deliver accurate service while meeting performance benchmarks.

Responsibilities:

• Provide inbound customer service support for client-specific inquiries
• Assist with account issues, fraud resolution, and general support
• Deliver accurate, confidential service and meet performance benchmarks
• Attend certification training and maintain service quality standards

Requirements:

• Must have a computer with following:
• Windows 10 or 11 PC with Intel i5+ or AMD Ryzen 3+, 8 GB RAM
• Hardwired Ethernet connection (no Wi-Fi)
• USB headset with phone-quality audio
• Hardwired keyboard and mouse
• Smartphone for security verification
• Hardwired telephone may be required for some programs
• Can you pass a background check and drug screening?