Upstart is a leading AI lending marketplace dedicated to reducing the cost and complexity of borrowing for Americans. As a Product Designer, you will support feature-level design work across borrower-facing experiences, collaborating closely with product managers and engineers to deliver high-quality designs that impact millions of borrower interactions.
Responsibilities:
- Design end-to-end user experiences across borrower-facing flows
- Translate product requirements into wireframes, interactive prototypes, and high-fidelity visual designs
- Collaborate with product managers and engineers to align on scope, constraints, and implementation details
- Deliver production-ready designs and ensure design intent is preserved through development handoff
- Incorporate user feedback, data insights, and stakeholder input to iterate on designs
- Partner with adjacent teams (e.g., Growth) to ensure seamless experiences across the borrower journey
Requirements:
- 3+ years of product design experience, owning small-to-medium projects end-to-end
- End-to-end design: problem/goal definition, rapid user testing and user research, wireframing and strong iterative instincts, interaction and visual design including strong typography skills, running an articulate and repeatable user-centered design process
- Proficiency in Figma, strong fluency in GenAI tools
- Gives, receives, and incorporates feedback at each stage
- Gets stakeholder buy-in; delivers smooth design handoffs where resolution matches design intent
- Understands business context at a high level and how design impacts it
- Fluency in working within design systems
- Experience with complex multi-step flows with branching outcomes and plentiful edge cases (applications, forms, comparison tools)
- Strong familiarity with contributing to or advancing design systems
- Experience in Fintech, lending, insurance, or other heavily regulated consumer products
- Experience working in a triad model (PM/Eng/Design)