Ford Pro is a division of Ford Motor Company focused on mobility and automotive technology. They are seeking a Senior Product Designer to create and transform digital experiences for internal and external audiences, leading user experience design efforts across multiple product teams.
Responsibilities:
- Strong knowledge of Interaction Design, Service Design, Design Excellence, Information Architecture, and/or Pro in Figma
- Evangelize UX practices across a portfolio of projects, and be a strong voice for Human Centered design, supported by a growing team of talented designers and leaders
- Provide design guidance and support to designers deployed to cross-functional groups responsible for multi-team, digital products. Mentor designers to support their growth as UX practitioners. Contribute to the inclusive culture of the larger Digital team
- Advocate user-centered design perspectives for your areas of focus that are informed by business needs and technical feasibility
- Provide consistency in approach, and integrity in usability and accessibility, across design efforts with multiple products units
- Drive the delivery of design work, raising the bar for team-wide, human-centered approaches
- Work cross functionally with leaders and colleagues to define, and execute against, strategy and projects
- Engage in project planning and scoping to support business needs and design opportunities, setting teams up for success
- Balance user needs, business objectives, and technical feasibility to solve problems effectively, with a focus on delivering high quality experiences
- Concept, design, test, launch and refine new products and services through systems thinking that solve known and emergent user needs
- Support design efforts for a data-driven, test & learn program, while incorporating analytics
- Work with stakeholders to proactively identify problems & solutions
- Support design leadership team on communication and presentation needs
Requirements:
- Bachelor's degree AND/OR 4+ years of experience in the digital and software design
- 1+ year of experience with leading and coaching UX designers (directly or indirectly) by demonstrating standard methodologies in design communication and approaches, mentorship, and sharing your work and knowledge with others
- Bachelor's and/or Master's in User Experience Design, Human-Computer Interaction, Interaction Design, Service Design, Graphic Design, or a design related-degree (i.e. Sociology, Anthropology, Psychology, Human Factors, etc.)
- Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion in a remote and dynamic working environment
- Demonstrable expertise in UX design in all phases across a variety of projects
- Experience delivering projects from definition thru execution and refinement
- Proven ability to build consensus, influence, and work effectively within a cross-functional team of designers, product managers, and engineers. Experience with building relationships, credibility, and proactive communication with team members and leaders
- Ability to communicate the value of product features and identify trade-offs to deliver useful digital products