NGEN Mission Critical is a U.S.-based provider of critical power and cooling infrastructure, serving data centers and utility-scale power generation. They are seeking a Transformers Product Manager to own the product strategy and execution for their transformer portfolio, focusing on U.S. mission critical facilities. This role involves translating customer needs into product requirements, ensuring compliance with U.S. regulations, and leading cross-functional teams to drive product development and validation.
Responsibilities:
- Own the transformer portfolio strategy (distribution, medium-voltage primary variants, and mission-critical facility applications) including segmentation, roadmap, and SKU rationalization
- Translate customer and market needs into clear product requirements (ratings, efficiency, insulation systems, accessories, monitoring, serviceability)
- Maintain competitive intelligence on transformer performance, lead times, total cost of ownership, and field reliability expectations in mission-critical contexts
- Build and maintain requirements and compliance matrices for transformer families, aligned to applicable U.S. expectations (NEC, IEEE/ANSI where applicable) and efficiency requirements
- Partner with Engineering and Compliance & Regulatory (CAR) to ensure right-to-sell readiness, certification evidence capture, and accurate product claims
- Ensure product collateral and customer-facing statements remain consistent with certification scope and controlled documentation
- Work directly with offshore OEM engineering teams to drive U.S. variant development, gap closure, and design iteration based on test results and customer requirements
- Define acceptance criteria for key performance attributes (losses/efficiency targets, impedance, temperature rise, dielectric withstand) and ensure supplier test plans support them
- Coordinate change control with Engineering for variant updates, including certification impact awareness and controlled documentation updates
- Own transformer test and validation plans end-to-end: factory routine tests, type tests (as applicable), and third-party laboratory activities
- Participate in or coordinate factory acceptance tests (FATs) and customer/site acceptance activities (SAT support where required), driving corrective actions and closure
- Ensure test evidence, nameplate/labeling, and documentation packages are complete, version-controlled, and usable for customers and authorities having jurisdiction (AHJs)
- Lead cross-functional response to significant field issues; ensure lessons learned feed back into requirements, supplier corrective actions, and product updates
- Partner with Field Ops to prioritize corrective actions and documentation improvements that reduce repeat failures and integration risk
Requirements:
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or equivalent technical discipline (power emphasis strongly preferred); an advanced degree is a plus but not required
- 5-10+ years of experience in product management, product engineering, applications engineering, or OEM/supplier management for transformers or large electrical power equipment
- Defined product requirements and driven supplier-led development programs all the way through validation and production readiness
- Experience with regulated, standards-driven products and know how to work with third-party test labs or certifiers without losing momentum
- Fluent in power or distribution transformers (dry-type and/or liquid-immersed), accessories, monitoring, and integration into facility electrical systems
- Comfortable with factory test documentation, inspection and witness testing practices, and translating test evidence into customer-ready deliverables
- Strong technical judgment and can separate 'nice-to-have' features from safety and compliance essentials
- Ability to identify critical-path risks that unlock multiple workstreams
- Drive to bring work to resolution, not just coordinate stakeholders
- Clear communication with technical and non-technical audiences
- Standards familiarity (NEC; IEEE/ANSI transformer standards and test methods; utility/interconnect expectations)
- Technical writing skills for requirements matrices, compliance matrices, test plans, and clear customer-facing documentation