Senior Business Analyst

Seeking a Business Solutions Analyst to lead and manage business analysis activities for large, complex IT projects in partnership with the IT Project Manager and state resources. The role owns AS-IS/TO-BE process analysis, requirements elicitation and documentation, solution evaluation, and stakeholder enablement across the project and software development lifecycle.

Key Responsibilities

Business Process Analysis & Reengineering

• Perform AS-IS / TO-BE systems analyses to identify gaps, inefficiencies, and improvement opportunities
• Document current-state processes using process maps and swim-lane diagrams
• Capture pain points and limitations via stakeholder interviews and system reviews
• Lead business process reengineering for improved performance and strategic alignment

Requirements Gathering & Documentation

• Conduct stakeholder interviews and workshops to elicit business and technical requirements
• Define and document future-state (TO-BE) system requirements
• Build and maintain the Requirements Traceability Matrix (RTM) for full lifecycle coverage
• Translate business needs into clear, actionable technical specifications
• Support cost-benefit analyses and business case development with data-driven insights

Solution Design & Evaluation

• Document conceptual architecture, security considerations, and technical context of current/proposed systems
• Develop scoring models and evaluation criteria for solution selection
• Assist in developing SOWs and solicitation documents for procurement
• Create data dictionaries; define data conversion/migration requirements for legacy transitions

Stakeholder Engagement & Training

• Serve as a liaison between business and technical teams
• Conduct training sessions and knowledge-transfer workshops
• Review test plans, validate requirement coverage, and support User Acceptance Testing (UAT)
• Collaborate with PMs, developers, and QA teams throughout the SDLC
• Assist in cost estimates for new/modified systems and vendor evaluation matrices

Required (Mandatory) Qualifications

• Minimum 5 years applying analytical processes on IT projects — including at least 3 years in business systems analysis and design
• Bachelor''''s degree (additional qualifying experience may substitute year-for-year)
• All experience must have been completed in the U.S. within the last 10 years

Preferred (Desirable) Qualifications

• 1+ year supporting government IT procurement (procurement planning, scope of work, technical qualifications, evaluation guides)
• CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis) certification
• 2+ years of process analysis and mapping (AS-IS/TO-BE) / systems analysis
• 1 full cycle (Stages 2–3 on one project) supporting the California PAL process on a large/complex IT project (>1 year, >$5M) — PAL experience on other government projects may substitute