Young Innovations fosters a dynamic environment, serving the dental profession and their patients. The Account Executive (Inside Sales) is responsible for managing and growing a defined territory of dental and oral surgery customers, driving revenue through account expansion and new business development.
Responsibilities:
- Manage and grow a portfolio of dental and oral surgery accounts within an assigned territory
- Maintain regular communication with customers through phone, email, and virtual meetings
- Build strong relationships with surgeons, office managers, and purchasing staff
- Ensure customers are supported with product information, pricing guidance, and order support
- Identify opportunities to expand business across pharmaceuticals, infection control, surgical supplies, and regenerative products
- Prospect for new customers and re-engage lost or inactive accounts
- Recommend new products, promotions, and solutions that improve customer operations
- Consistently meet or exceed monthly revenue, activity, and account growth targets within an assigned territory
- Document customer interactions and account information within CRM systems
- Maintain consistent call activity and customer outreach to drive engagement
- Analyze account performance and identify opportunities for growth
- Participate in team meetings, training sessions, and sales initiatives
Requirements:
- Bachelor's degree required
- 2 years minimum sales experience, progressive tele-sales experience selling products and services in a business-to-business environment or equivalent experience
- Demonstrated ability to listen to and seek out solutions to customer needs
- Proven ability at cross-selling and up-selling; demonstrated experience increasing revenue within existing accounts by broadening and deepening solution placement
- Ability to learn technical product knowledge and confidently discuss solutions with dental professionals
- Effective organizational and time management skills
- Good communication skills; both written and verbal
- Strong working knowledge of CRM preferred
- CRM experience preferred (HubSpot or similar platforms)
- Familiarity with ERP or order management systems is a plus
- Microsoft Office proficiency (Excel, Outlook, Teams)
- Ability to learn product knowledge across pharmaceuticals, supplies, and biomaterials