Network Support

We are seeking an IT Professional who can bridge the gap between technical contractors and non-technical staff. Despite the title, this role focuses heavily on IT vendor management, project coordination, and helpdesk triage within a structured environment.

Key Details

• Location: New Kent, VA (Moving to Richmond, VA in the future)
• Work Arrangement: 100% Onsite initially (Hybrid flexibility may be considered later based on performance)
• Schedule: Monday Friday, 8:00 AM 5:00 PM
• Interview Process: In-Person Only (Local candidates strongly preferred)

Core Responsibilities & Critical Skills

To be successful in this position, you must have at least 5 years of experience in the following core areas:

• Vendor & Contractor Management: Coordinating external IT vendors, tracking deliverables, and ensuring accountability.
• Project & Ticket Coordination: Managing help desk triage, tracking open tickets, and escalating issues as needed.
• Asset Tracking: Managing IT hardware inventory and software licenses.
• Website Content Coordination: Managing and organizing website updates (no hands-on coding or development required).

Additional Requirements:

• 3+ years of general networking, systems, and Microsoft Office productivity tools knowledge (awareness level to effectively triage issues).
• Familiarity with State/Government compliance and cybersecurity awareness is highly desired.