Product Lead

Human Agency is a rapidly scaling company focused on delivering exceptional talent across various disciplines. They are seeking a Product Lead to embed directly with client teams, understanding workflows and delivering AI-powered software that drives real value.

Responsibilities:

• Embed with client teams to observe workflows, run discovery, and translate insights into actionable software requirements
• Develop and apply structured prioritization methods (balancing user value, business outcomes, and technical feasibility) to guide trade-offs
• Keep teams focused on the highest-leverage opportunities, not just the loudest requests
• Scope projects with realistic estimates and clear milestones that deliver value early and often
• Know how to ship a prototype, gain feedback, iterate to value, and release production-grade solutions
• Lead small pods of engineers and operators to ship high-quality, on-time solutions
• Facilitate leadership updates and reporting, ensuring execs are aligned and confident in progress
• Above all, be able to roll up your sleeves to solve the problem in a way that advances us and the organization
• Work directly with APIs, data pipelines, and AI models to shape and validate solutions
• Partner with engineers to design and ship AI-driven tools that fit seamlessly into existing workflows
• Establish best practices for evaluating tools — weighing accuracy, usability, and long-term fit
• Stay current on AI capabilities and help translate them into practical applications inside the client’s environment
• Raise the bar for product craft, from clear scopes to clean communication and transparent evaluations that anyone can quickly understand
• Codify lessons into playbooks so the client builds lasting product capability
• Build a culture of excellence: sharing wins, measuring outcomes, celebrating progress, and owning areas of improvement