Business Systems Analyst

Natera is a global leader in cell-free DNA testing, dedicated to oncology, women’s health, and organ health. The Business Systems Analyst will work with internal business partners to provide value through software platforms and support various business units by translating needs into product requirements and collaborating with technical teams.

Responsibilities:

• Serve as the subject matter expert on Content and Template management systems: assess the content management needs and advise on system capabilities, create a shared understanding among business and technical teams
• Create, update, and manage templates. Advise end users on template structure, content fragments breakdown and tagging to ensure consistency
• Translate business, user, and clinical needs into clear product requirements and collaborate with technical teams to ensure dependencies are considered and met
• Produce deliverables that facilitate understanding for quick feedback such as flow diagrams, data models, pros/cons, prototypes, wireframes and other illustrations
• Specify, prioritize and communicate high level and detailed requirements while following agile methodology
• Evangelize your products across the organization, drive requirements elaboration and ensure desired positive impact is achieved. Have a sense of ownership for everything you engage in
• Build confidence with our business partners by adding value to discussions, being responsive, and following through on action items
• Collaborate with business, architecture, and engineering teams to assess value, usability and feasibility of product features
• Aid in creation and communication to stakeholders of product roadmap and delivery schedules
• Incorporate a focus on quality into product design and work closely with development and software quality assurance teams on product and process improvements
• Solicit customer feedback and funnel new requirements and product changes back into software development
• Own and prioritize a feature backlog to align with the overall strategic roadmap
• Develop strong hands-on technical knowledge of software products and be able to aid in tasks ranging from configuration to testing and support
• Performs other duties as assigned

Requirements:

• BS or higher in related major or equivalent industry experience
• 2+ years of direct experience with software product management
• Experience with Content Management and Content Repositories
• Experience with third party software integration
• Experience in creating commercial software product requirements
• Knowledge in following areas of software development: API Requirements, Software product requirements, Software technical design, Software project management, Software QA, JIRA or similar issue tracking system
• Comfortable with leading meetings and negotiating functionality with business partners in variety of positions and domain areas to receive product requests and guide decision-making
• Ability to understand and describe technical complexities in a simplified way appropriate to different audiences
• Excellent written communication skills to produce clear, concise and correct technical documentation
• Strong ability to comprehend complex problems and apply knowledge to propose potential solutions
• Be able to break down large projects into granular milestones and track progress
• Useful domain knowledge: Structured Content Management Systems, Genetics and bioinformatics, Genomics data analysis, Laboratory processes and instrumentation, Laboratory software compliance requirements