Head of Business Development

Human Agency is a rapidly scaling company focused on delivering AI solutions. They are seeking a Head of Business Development to lead their commercial strategy, pipeline, and growth, which includes direct sales, go-to-market planning, and building repeatable business development systems.

Responsibilities:

• Lead GTM and pipeline strategy for AI solutions: target segments, messaging, channels, and repeatable sales plays
• Own direct sales of services and productized solutions: source leads, qualify opportunities, close deals, and ensure clean handoffs to delivery
• Design commercial and billing models: craft pricing, commission structures, contracts, and terms that align incentives across Human Agency and portfolio engagements
• Build BD systems and operations: CRM hygiene, funnel definitions, forecasting, playbooks, compensation plans, dashboards, and SLAs
• Recruit and develop BD talent: hire sellers and account leads, define ramp plans and performance metrics, and create training and career paths
• Partner with product, design, and delivery teams: translate customer insights into product improvements and ensure commercial motions map to product-market fit
• Run experiments and commercial diligence: test GTM approaches, validate revenue models for studio investments, and iterate quickly based on market feedback
• Be accountable for revenue outcomes: set targets, manage forecasts, and report performance to senior leadership