Staff Product Operations Manager

Stack Overflow is a leading community-based platform focused on enhancing productivity and accelerating time to market. The Staff Product Operations Manager will oversee the operational processes that connect various departments to ensure efficient product development and implementation.

Responsibilities:

• Drive, own, and be accountable for the end-to-end operational engine that connects research, design, engineering, pricing, and go-to-market into a high-velocity product development process
• Partnering with Product, Design, and Engineering leadership to drive strategy and ensure clear ownership, handoffs, and quality standards at each stage from research and discovery through pricing and release
• Identify where the process breaks down and drive improvements
• Jira governance, roadmap alignment, sprint cadences, and the operating rhythms that keep product direction and team execution in sync
• Make plans visible and trustworthy; teams own the plans
• Ensuring the org has clear, actionable visibility into what matters: deployment frequency, product outcomes, adoption, and cost
• Ensure the right data exists and gets used
• Coordinating across Product, Design, Engineering, and Product Marketing so dependencies are managed, decisions get made at the right level, and nothing falls through the cracks

Requirements:

• 8+ years in Product Operations, and specifically in a senior-level product operation or closely related role, in a high-growth software environment
• Demonstrated experience owning and improving end-to-end product development processes — research through release
• Deep familiarity with Jira and modern product development workflows
• Strong systems thinker who builds operating models that scale without adding unnecessary overhead
• Influencer who drives change without direct authority
• Data literate — you know what's missing, make sure it gets measured, and help others act on it
• Ideally, but not required, possesses formal accreditations in this area or in a related field