ClickHouse is a fast-growing private cloud company recognized on the 2025 Forbes Cloud 100 list. They are seeking a Senior Product Operations Manager to establish operational clarity and build workflows from scratch within the Product Management organization, collaborating with PMs and Engineering to enhance efficiency and metrics visibility.
Responsibilities:
- Own and continuously improve the PM tooling stack: Linear for issue and roadmap tracking, GitHub for engineering alignment, and Notion as the team's knowledge and documentation hub
- Build lightweight automations and integrations across Linear, GitHub, and Notion — syncing issue states, triggering notifications, and surfacing relevant signals and dependencies, and auto-generate roadmaps
- Identify opportunities to apply AI tools to product operations workflows — from drafting status updates to accelerating research synthesis and reducing repetitive coordination overhead
- Evaluate and pilot new tools or integrations as the product org grows, with a bias toward practical solutions that reduce friction
- Translate company priorities into structured Linear projects with defined scope, owners, milestones, and success criteria
- Partner with PM and engineering leads to map priorities to team capacity, surface conflicts early, and ensure cross-functional execution is coordinated rather than siloed
- Maintain a single source of truth in Linear and Notion with self-serve dashboards giving stakeholders real-time visibility into execution vs. goals
- Establish repeatable processes for how new initiatives get ingested, decomposed, and divided into clearly owned workstreams across the full product lifecycle: new product introductions, major feature updates, iterative improvements, and deprecations
- Own a launch readiness process and checklist that coordinates pre-launch responsibilities across Legal, Sales Enablement, Support Enablement, Marketing, and other stakeholders — ensuring nothing falls through the cracks when shipping
Requirements:
- 3–5 years of experience in product operations, technical program management, or a closely related operational role at a relevant SaaS company
- Demonstrated ability to take high-level company goals or strategic priorities and decompose them into structured, actionable projects that cross-functional teams can execute against
- Hands-on proficiency with Linear, GitHub, and Notion — you understand how these tools work individually and how to make them work together
- Experience building automations or integrations (using no-code tools, webhooks, or scripting) to solve real operational problems without engineering support
- Comfortable working with metrics and data: you can define what to measure, set up tracking, and communicate findings clearly to both technical and non-technical audiences
- Strong written communication skills — you produce documentation and status updates that are clear, concise, and actually get read
- Organized and detail-oriented, with the ability to manage multiple workstreams across Product and Engineering simultaneously
- Collaborative by default — you're energized by making others more effective and thrive in a role where your impact shows up in the work of those around you
- Start-up experience preferred