Customer Service

Blyss Journeys is seeking motivated, customer-focused individuals to join their team as Customer Service & Travel Experience Specialists. In this role, you will assist clients with planning and booking unforgettable travel experiences while delivering exceptional customer service throughout the entire journey.

Responsibilities:

• Assist clients with travel planning, including vacations, cruises, destination weddings, and honeymoons
• Provide exceptional customer service via phone, email, text, and social platforms
• Research destinations, resorts, and travel options based on client preferences
• Book and manage reservations, including flights, hotels, and vacation packages
• Communicate clearly with clients before, during, and after travel
• Handle changes, questions, and problem resolution professionally
• Build and maintain strong client relationships for repeat and referral business

Requirements:

• Strong customer service and communication skills
• Self-motivated with the ability to work independently
• Organized and detail-oriented
• Comfortable using computers, email, and online systems
• Reliable internet access and phone
• Sales, hospitality, or customer service experience is a plus (not required)