Blyss Journeys is seeking motivated, customer-focused individuals to join their team as Customer Service & Travel Experience Specialists. In this role, you will assist clients with planning and booking unforgettable travel experiences while delivering exceptional customer service throughout the entire journey.
Responsibilities:
- Assist clients with travel planning, including vacations, cruises, destination weddings, and honeymoons
- Provide exceptional customer service via phone, email, text, and social platforms
- Research destinations, resorts, and travel options based on client preferences
- Book and manage reservations, including flights, hotels, and vacation packages
- Communicate clearly with clients before, during, and after travel
- Handle changes, questions, and problem resolution professionally
- Build and maintain strong client relationships for repeat and referral business
Requirements:
- Strong customer service and communication skills
- Self-motivated with the ability to work independently
- Organized and detail-oriented
- Comfortable using computers, email, and online systems
- Reliable internet access and phone
- Sales, hospitality, or customer service experience is a plus (not required)