Business Analyst, Contentful CMS
New York City, Florida, United States of America
Full Time
3 days ago
$59,000 - $85,000 USD
No Visa Sponsorship
Key skills
ContentfulJiraAgileScrumCommunication
About this role
Role Overview
- Partner with clients to uncover business needs and goals
- Build strong relationships with stakeholders and product owners
- Guide user acceptance testing and incorporate feedback
- Translate business needs into clear, actionable requirements
- Define user stories, acceptance criteria, and process flows
- Support content modeling and CMS best practices
- Manage and prioritize the backlog in Jira
- Contribute to roadmap planning and ongoing iteration
- Participate in Agile ceremonies and keep teams aligned
- Work closely with strategy, design, and engineering
- Identify risks early and help solve them
- Support training and knowledge sharing with clients
Requirements
- Experience working in a digital agency or consulting environment with client-facing projects
- Hands-on experience with Contentful or another headless CMS
- A track record of supporting enterprise website implementations
- Confidence creating requirements, user stories, and documentation
- Experience working in Agile environments (Scrum, sprint planning, backlog management)
- Strong communication skills—you can connect technical and non-technical audiences
- The ability to bring structure to ambiguity and move work forward
- It's a bonus if you have: Experience as a Business Analyst, Product Owner, or Product Manager; Exposure to content modeling or information architecture; Familiarity with APIs, integrations, or composable architectures
Benefits
- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave
- Paid parental leave