Project Manager

Sunflower Services PBC is a nonprofit-owned Public Benefit Corporation dedicated to providing operational excellence to nonprofit and social impact organizations. The Project Manager will be responsible for coordinating project activities, tracking deliverables, and leading testing efforts for enterprise system changes and implementations.

Responsibilities:

• Coordinate project planning, task tracking, status updates, and meeting coordination
• Lead testing coordination, including test plans, test scripts, UAT schedules, and results tracking
• Work independently with business users to confirm test scenarios align with requirements and operational workflows
• Track defects, open issues, decisions, risks, and follow-up items through resolution
• Coordinate go-live readiness activities, documentation, communication, and post-launch issue tracking
• Serve as project manager for Partner Solutions-related system improvements, and identify opportunities for improvements
• Design and lead staff trainings, creating related resources and running bi-weekly office hours
• Lead and motivate staff and clients to develop and implement meaningful use of our technology, and provide related trouble-shooting support
• Identify patterns in requests and where appropriate propose & implement solutions
• Maintain systems, process documentation, and data quality
• Build and maintain strong working relationships with technology stakeholders across the organization; make connections in understanding the impact of systems improvements across all platforms and teams
• Collaborate with IT team to determine priorities and ensure alignment across the firm

Requirements:

• 2–4 years of experience in IT project coordination and/or management of business systems support, testing, or related work
• Experience supporting technology projects, system implementations, or enterprise applications
• Strong organizational skills with the ability to manage tasks, timelines, and competing priorities
• Ability to work effectively with business stakeholders, technical teams, and vendors
• Strong attention to detail, communication skills, and comfort documenting issues and outcomes