The Wendy's Company is a renowned restaurant brand known for its unique approach to quality and employee support. They are seeking a Technical Business Analyst to serve as a liaison between business stakeholders and technical teams, focusing on capturing requirements, monitoring project progress, and ensuring technology solutions align with strategic goals.
Responsibilities:
- Partner with product owners and stakeholders to gather and translate business requirements into detailed technical documentation
- Document current and future state processes, identify inefficiencies, and recommend improvements to enhance workflows
- Serve as an intermediary between technical teams and business units, ensuring alignment and clarity throughout the project lifecycle
- Track changes to requirements, monitor project progress, and support testing and validation efforts
- Communicate requirements and functional specifications to product engineering teams
- Create and maintain reports on system performance, business metrics, and project outcomes to inform decision-making
Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, or related field required
- 3–5 years of experience in business analysis or technical analysis roles
- Strong understanding of software development lifecycle (SDLC) and Agile methodologies
- Proficiency in tools such as SQL, Excel, Jira, Confluence, and process modeling software
- Excellent communication and stakeholder engagement skills
- Ability to work independently and collaboratively in a fast-paced environment