Product Manager, Classwork, Digital Product

College Board is a nonprofit organization focused on expanding educational opportunities. They are seeking a Product Manager for their Digital Product team to shape the classroom product experience across their digital ecosystem, ensuring it meets user needs and enhances educational outcomes.

Responsibilities:

• Define and communicate a clear vision and experience roadmap for the end-to-end classroom product, articulating what users can do across the platform and ensuring alignment with customer outcomes, program goals, and College Board’s broader strategy
• Bridge across product teams to identify and drive cross-domain initiatives required to deliver a cohesive, unified experience
• Establish and maintain a deep understanding of customer needs, user behaviors, and competitive offerings, bringing real user insights into product scoping to inform experience strategy and ensuring continuity and usability across the platform
• Partner with internal teams and external providers to understand their needs and translate them into a clear set of prioritized experience and provider capabilities
• Identify opportunities to simplify the end-to-end experience, reducing friction, complexity, and operational risk for users
• Lead development of business cases and strategic rationale for cross-product investments that enhance the overall experience
• Drive alignment on priorities and sequencing of work across multiple product teams to deliver cohesive, end-to-end experiences
• Ensure that roadmap priorities across domains come together into a seamless solution that is intuitive and valuable for customers
• Partner with domain product managers and product owners to ensure shared understanding of experience goals, dependencies, and success metrics
• Proactively define and communicate Objectives and Key Results (OKRs) focused on customer outcomes and experience quality
• Participate in planning processes to help prioritize and coordinate initiatives that span multiple teams and systems
• Provide input and feedback throughout development to ensure consistency, usability, and alignment with the intended experience
• Act as the primary narrator for the end-to-end classroom product experience, clearly communicating its value, vision, and evolution to internal stakeholders, partners, and customers
• Collaborate with product teams and internal functions to ensure that training, support materials, and communications reflect a cohesive end-to-end experience
• Build strong relationships across teams to align shared goals and ensure successful delivery of cross-domain initiatives
• Partner with providers (College Board and third-party) to align on priorities and ensure their needs are reflected in the experience roadmap
• Serve as a subject matter expert on the end-to-end classroom product experience in internal and external engagements
• Advocate for the customer by ensuring that what we build is easy to use, cohesive, and delivers meaningful value across the full experience
• Own the vision, strategy, and delivery of the Core Experience layer—including homepage, navigation, and unified help—ensuring it provides a seamless entry point into the K–12 assessment platform
• Translate experience strategy into a clear, iterative set of experiments and delivery plans that drive measurable improvements in usability, engagement, and task completion
• Collaborate daily with engineers, designers, and stakeholders to shorten feedback loops, accelerate delivery, resolve dependencies, and ensure critical features are intuitive and perform reliably at scale
• Partner with Product Design to conduct user research and prototyping, shaping a cohesive and intuitive dashboard and navigation model that reflects real user needs
• Define and maintain a well-prioritized product backlog, writing clear, user-centered stories and acceptance criteria
• Ensure visibility and alignment of Core Experience priorities across product teams, managing dependencies and driving shared understanding
• Use data, user feedback, and experimentation to evaluate feature impact and continuously improve the end-to-end experience
• Collaborate with domain product managers to ensure Core Experience patterns (navigation, entry points, help) are consistently implemented across the platform

Requirements:

• 5+ years of experience spanning K-12 education and product management, with a recent track record of leading products within SaaS or enterprise platforms; candidates who have taught or worked directly in K-12 education and then moved into product could be a strong fit
• Experience with K–12 classroom workflows, including how teachers plan, create, assign, and manage classwork and monitor student progress
• A proven ability to drive measurable business and user outcomes through discovery and delivery
• Experience collaborating closely with product managers, designers, engineers, content strategists and cross-functional stakeholders to deliver intuitive and reliable user experiences
• High attention to detail and exceptional written and verbal communication skills, with the ability to produce clear, precise documentation and ensure shared understanding across technical and non-technical audiences
• Strong organizational skills, with the ability to manage multiple dependencies and priorities effectively
• Experience leading pilots and experiments to test and validate user-facing capabilities
• The ability to travel 5–7 times a year to College Board offices or on behalf of College Board business
• A passion for expanding educational and career opportunities and mission-driven work
• Authorization to work in the United States for any employer
• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort learning and applying new digital tools independently and proactively
• Clear and concise communication skills, written and verbal
• A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input
• A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking
• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success
• Familiarity with AI and emerging technologies and how they can enhance user experiences or workflows