Associate Install Project Manager

Role Overview

• Coordinate and manage multiple patient monitoring installation projects simultaneously while maintaining timelines, quality standards, and customer expectations
• Develop and maintain project schedules related to hardware delivery, software implementation, installation activities, and customer training
• Serve as a primary point of contact for customers throughout the installation process, ensuring clear communication between customer stakeholders and internal teams
• Partner closely with Clinical, Service, Sales, Technical Support, and other cross-functional teams to support installation planning and go-live readiness
• Conduct ongoing project status meetings with both customers and internal stakeholders to track deliverables, timelines, and open action items
• Provide regular project updates and status reporting to leadership
• Help troubleshoot installation challenges and collaborate across teams to identify solutions and alternative paths forward when needed
• Support project continuity and provide backup coverage for other project managers when necessary
• Assist with coordinating external vendors and third-party resources tied to installation activities
• Build strong working relationships with hospital staff, vendors, and internal teams to help drive successful project execution

Requirements

• Bachelor’s degree preferred or equivalent combination of education and experience
• At least 1 year of project management experience within a healthcare environment preferred
• At least 1 year of experience working directly with external customers
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Strong problem-solving and conflict-resolution capabilities
• Ability to collaborate effectively across cross-functional teams
• Leadership skills with the ability to coordinate resources and drive project progress
• Ability to understand technical information related to healthcare products, software, service, and installation processes
• Comfortable working in a fast-paced, customer-facing environment

Benefits

• 401(k) with company match
• Tuition reimbursement
• Paid time off
• Disability coverage
• FSA/HSA options