Agent Product Manager

Liberate builds AI agents to automate manual tasks for the insurance industry, focusing on voice and workflow automation. The Agent Product Manager will collaborate with strategic accounts to prioritize use cases, lead product design workshops, and drive customer implementations to ensure successful adoption of AI solutions.

Responsibilities:

• Scope and Prioritize Use Cases: Collaborate with strategic accounts to identify and evaluate high-impact AI opportunities. Lead ideation and discovery workshops to uncover pain points, efficiency gaps, and automation potential
• Lead Product Design Workshops: Facilitate co-design sessions with customers to translate business needs into AI agent workflows. Help customers envision what’s possible and chart a path to value
• Author Agent Requirements: Work closely with internal teams to define clear, actionable requirements for our AI Agent Engineering team. Bridge the gap between customer needs and technical execution
• Drive Customer Implementations: Own the end-to-end delivery of AI deployments for large enterprise customers. Manage timelines, expectations, and success metrics. Act as the primary interface between the customer and internal teams throughout implementation
• Champion Customer Success: Ensure that solutions are adopted and deliver tangible value. Continuously monitor performance and recommend enhancements or optimizations, closely collaborating with our AI Customer Success Managers