Sales Development Manager

FinQuery is an AI-powered contract management and accounting automation company trusted by over 8,000 organizations worldwide. The Sales Development Manager leads a global team responsible for outbound pipeline generation, ensuring performance through coaching, data-driven management, and cross-functional collaboration.

Responsibilities:

• Manage, develop, and retain a global team of 7–8 Sales Development Representatives focused exclusively on outbound pipeline generation
• Conduct hiring, performance management, and development conversations while ensuring team members have clear goals and regular feedback
• Deliver consistent, data-driven 1:1 coaching to SDRs focused on outbound prospecting, cold calling, objection handling, and message refinement
• Conduct regular call reviews and monitor individual activity benchmarks as leading indicators of pipeline health
• Track and report on SQL volume, pipeline generated, SDR quota attainment, conversion rates, activity levels, and new hire ramp time
• Present performance analysis and recommendations to Sales leadership on a regular cadence
• Own the SDR team's pipeline forecast across global markets and partner with Revenue Operations to maintain performance dashboards
• Identify shortfalls early and communicate pipeline risks and opportunities to Sales leadership proactively
• Establish and continuously optimize the team's outbound prospecting strategy across target accounts and verticals
• Translate strategy into rep-level playbooks, messaging frameworks, and account prioritization guidance
• Drive adherence to defined outbound methodology, CRM hygiene standards, and data accuracy practices across the global team
• Collaborate with Marketing, Product Marketing, and Demand Generation to align outbound strategies with active campaigns
• Partner with Sales Enablement and Learning and Development to ensure onboarding and training content reflects current team needs
• Identify, evaluate, and drive adoption of AI-enabled tools and automation across the SDR team's outbound workflows
• Ensure consistency of performance standards, outbound methodology, and team culture across geographies and time zones
• Partner with Talent Acquisition to recruit and hire SDRs while maintaining a talent pipeline for growth and backfill needs
• Conduct all business in accordance with FinQuery policies and procedures

Requirements:

• Ability to manage, coach, and develop a high-performing outbound SDR team across global markets
• Ability to design and execute outbound prospecting strategies, playbooks, and messaging frameworks in a B2B SaaS environment
• Strong coaching ability in cold calling, objection handling, and outbound message refinement
• Ability to analyze pipeline metrics and activity data to draw actionable insights for senior leadership
• Ability to manage underperformance directly and drive individual and team accountability to defined targets
• Strong understanding of modern outbound sales development techniques and sequencing strategies
• Ability to evaluate and drive team-wide use of AI-enabled tools and automation
• Proficiency in HubSpot or equivalent CRM and working knowledge of sales engagement platforms like Salesloft or Outreach
• Ability to partner cross-functionally with departments including Revenue Operations, Marketing, and Sales Enablement
• Ability to build and maintain pipeline forecasts and contribute to revenue reporting with high accuracy
• Strong organizational and prioritization skills to manage multiple initiatives simultaneously across a global team
• Ability to serve as a subject matter contributor to SDR onboarding and development content
• Minimum of 10 years of related experience with a Bachelor's degree, or 8 years with a Master's degree
• Two or more years of experience managing an outbound SDR or BDR team in a B2B SaaS environment
• Four or more years of experience in sales development, pipeline generation, or related go-to-market roles
• Experience leading teams in a structured, high-volume outbound environment
• Experience working with global teams across multiple geographies and time zones