FinQuery is an AI-powered contract management and accounting automation company trusted by over 8,000 organizations worldwide. The Sales Development Manager leads a global team responsible for outbound pipeline generation, ensuring performance through coaching, data-driven management, and cross-functional collaboration.
Responsibilities:
- Manage, develop, and retain a global team of 7–8 Sales Development Representatives focused exclusively on outbound pipeline generation
- Conduct hiring, performance management, and development conversations while ensuring team members have clear goals and regular feedback
- Deliver consistent, data-driven 1:1 coaching to SDRs focused on outbound prospecting, cold calling, objection handling, and message refinement
- Conduct regular call reviews and monitor individual activity benchmarks as leading indicators of pipeline health
- Track and report on SQL volume, pipeline generated, SDR quota attainment, conversion rates, activity levels, and new hire ramp time
- Present performance analysis and recommendations to Sales leadership on a regular cadence
- Own the SDR team's pipeline forecast across global markets and partner with Revenue Operations to maintain performance dashboards
- Identify shortfalls early and communicate pipeline risks and opportunities to Sales leadership proactively
- Establish and continuously optimize the team's outbound prospecting strategy across target accounts and verticals
- Translate strategy into rep-level playbooks, messaging frameworks, and account prioritization guidance
- Drive adherence to defined outbound methodology, CRM hygiene standards, and data accuracy practices across the global team
- Collaborate with Marketing, Product Marketing, and Demand Generation to align outbound strategies with active campaigns
- Partner with Sales Enablement and Learning and Development to ensure onboarding and training content reflects current team needs
- Identify, evaluate, and drive adoption of AI-enabled tools and automation across the SDR team's outbound workflows
- Ensure consistency of performance standards, outbound methodology, and team culture across geographies and time zones
- Partner with Talent Acquisition to recruit and hire SDRs while maintaining a talent pipeline for growth and backfill needs
- Conduct all business in accordance with FinQuery policies and procedures
Requirements:
- Ability to manage, coach, and develop a high-performing outbound SDR team across global markets
- Ability to design and execute outbound prospecting strategies, playbooks, and messaging frameworks in a B2B SaaS environment
- Strong coaching ability in cold calling, objection handling, and outbound message refinement
- Ability to analyze pipeline metrics and activity data to draw actionable insights for senior leadership
- Ability to manage underperformance directly and drive individual and team accountability to defined targets
- Strong understanding of modern outbound sales development techniques and sequencing strategies
- Ability to evaluate and drive team-wide use of AI-enabled tools and automation
- Proficiency in HubSpot or equivalent CRM and working knowledge of sales engagement platforms like Salesloft or Outreach
- Ability to partner cross-functionally with departments including Revenue Operations, Marketing, and Sales Enablement
- Ability to build and maintain pipeline forecasts and contribute to revenue reporting with high accuracy
- Strong organizational and prioritization skills to manage multiple initiatives simultaneously across a global team
- Ability to serve as a subject matter contributor to SDR onboarding and development content
- Minimum of 10 years of related experience with a Bachelor's degree, or 8 years with a Master's degree
- Two or more years of experience managing an outbound SDR or BDR team in a B2B SaaS environment
- Four or more years of experience in sales development, pipeline generation, or related go-to-market roles
- Experience leading teams in a structured, high-volume outbound environment
- Experience working with global teams across multiple geographies and time zones