Manager, Product Design – Client Experience

Stitch Fix, Inc. is the leading online personal styling service that helps clients discover styles that fit their individual tastes. They are seeking a Manager, Product Design to lead the design strategy and execution of their core client experience and enhance the use of AI in personal styling.

Responsibilities:

• Shape the end-to-end experience: Define and drive design strategy across the full client journey, as well as the systems that support stylists
• Advance AI-powered experiences: Integrate AI into core journeys to enable more visual, personalized, and interactive experiences
• Drive product evolution: Identify and deliver high-impact opportunities that move the experience forward, balancing foundational improvements with new ideas and approaches
• Lead and develop the team: Manage and coach designers, setting a high bar for craft, product thinking, and execution
• Influence cross-functional direction: Shape priorities, align roadmaps, and drive execution in close partnership with cross-functional leaders

Requirements:

• 8–12+ years designing consumer products, with 2–4+ years leading teams
• Extensive experience owning complex, end-to-end product areas in consumer or marketplace environments
• Strong product thinking paired with excellent design craft
• Ability to define direction in ambiguous, high-impact problem spaces
• Experience guiding teams while actively shaping work and outcomes
• Strong communicator with the ability to influence across teams and levels
• Experience applying AI, ML and personalization to product experiences