Senior Product Design Director

Biz2Credit LLP is a fintech company focused on providing financing and digital solutions to small and mid-sized businesses. They are seeking a Senior Product Design Director to lead the product design vision and execution across multiple digital products, ensuring high-impact user experiences. The role involves managing design teams, collaborating with various stakeholders, and advocating for user-centered design within the organization.

Responsibilities:

• Lead the end-to-end product design vision and execution across multiple digital products, ensuring intuitive, accessible, and high-impact user experiences
• Set design strategy, define design standards and systems, and guide teams through the full product lifecycle from discovery to launch
• Manage and mentor designers, collaborating with product management, engineering, marketing, and business stakeholders
• Use data and research to prioritize and validate design decisions
• Oversee user research initiatives and facilitate design thinking workshops
• Ensure consistent visual design and interaction patterns across platforms
• Align design outcomes with business goals, improve key product metrics, and advocate for user-centered design at all levels of the organization

Requirements:

• Strong expertise in Design Thinking and Design Strategy, with the ability to translate complex business and user needs into clear product experiences
• Proficiency in Visual Design, including layout, typography, interaction design, and the creation and governance of scalable design systems
• Deep experience in User Research, such as interviews, usability testing, surveys, and synthesis of insights into actionable design recommendations
• Background in Product Management collaboration, including roadmap planning, prioritization, and defining success metrics with cross-functional partners
• Proven leadership experience managing and mentoring multidisciplinary design teams in a digital product environment
• Demonstrated ability to work with data, analytics, and experimentation (e.g., A/B testing) to inform and refine design decisions
• Excellent communication, facilitation, and storytelling skills to present design rationales to executive and non-design audiences
• Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field, or equivalent practical experience
• Experience in fintech, SaaS, or complex B2B platforms is preferred, with familiarity in responsive and mobile-first design