Principal Decision Scientist

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. As a Decision Scientist within the Data & Analytics organization, you will collaborate with cross-functional teams to measure agentic impact and influence leaders with in-depth analysis.

Responsibilities:

• Agentic Evaluation Frameworks: Develop and scale methodologies to evaluate the performance, reasoning, and reliability of agentic workflows and AI systems
• Causal Inference & Attribution: Build sophisticated models to solve complex attribution problems. You will distinguish between incremental gains and organic trends using various data science and modeling techniques at your disposal
• Experimental Design: Lead the design and analysis of complex experiments, moving beyond simple A/B testing into multivariate testing, switchback experiments, and quasi-experimental designs for cases where randomization is impossible
• Statistical Leadership: Refine and author methodologies, frameworks, analytical packages, and mentor junior team members
• Strategic Influence: Translate complex statistical findings into clear, actionable narratives for executive leadership, influencing the long-term product and business roadmap