🚀 Operations & Project Manager | LifeSupplyUSA | Remote

LifeSupplyUSA is one of the fastest-growing e-commerce retailers of household essentials in the United States, specializing in air filters, HVAC filters, extension cords, and home goods. They are seeking an Operations & Project Manager to serve as the execution backbone of the business, managing operations and ensuring team accountability without needing the COO's involvement in day-to-day issues.

Responsibilities:

• Own the ClickUp workspace as the single source of truth for all work in progress
• Monitor all active tasks and projects for deadline risk proactively
• Own all recurring meetings end to end: Daily Standup, Weekly 1:1s, COO Operations Review, Project Kickoffs, and Monthly Ops Review
• Serve as the coordination layer between all functions
• Monitor workload distribution across the team
• Own the weekly KPI reporting cycle
• Own the company's full SOP library
• Hold every team member directly accountable for tasks, deadlines, and ClickUp hygiene

Requirements:

• Proven experience in operations management or project management in a fast-paced remote environment
• Strong hands-on experience with ClickUp (required) or equivalent PM tools (Monday.com, Asana, Notion)
• Experience managing or coordinating a distributed, cross-functional team
• Exceptional organizational skills with a bias toward action, clarity, and follow-through
• Ability to make independent judgment calls and resolve issues without constant escalation
• Excellent written and spoken English
• Experience building and maintaining SOPs and operational documentation
• Self-motivated, highly organized, and committed to a single full-time role
• E-commerce or operations background is a strong plus