Staff Technical Product Manager

Aktos is seeking a Staff Technical Product Manager who thrives at the intersection of business processes, data modeling, and technical execution. The role involves understanding customer workflows, documenting requirements, and collaborating with engineering to translate them into scalable solutions.

Responsibilities:

• Map and document complex collector and admin workflows end-to-end
• Partner with customers, operations, and onboarding teams to uncover detailed business requirements
• Identify edge cases, regulatory considerations, and data dependencies
• Translate business requirements into clear, technical product specs consumable by engineering
• Work with engineers to design robust data models
• Ensure data integrity across integrations with third-party systems
• Lead roadmap planning for third-party integrations (Skip Tracing, Letter Vendors, Payment Portals, ERP, etc.)
• Define requirements for API-based integrations, error handling, and sync frequency
• Drive consistency across integration frameworks and reusability of components
• Act as the bridge between business stakeholders and engineers, ensuring clarity of requirements and tradeoff decisions
• Collaborate and prototype workflow UIs that map to underlying technical complexity
• Own feature lifecycle from ideation through launch and iteration
• Write detailed user stories, acceptance criteria, and data flow documentation
• Partner with engineers to validate data flows and integration edge cases

Requirements:

• Thrive at the intersection of business processes, data modeling, and technical execution
• Deeply understand customer workflows
• Document requirements
• Collaborate with engineering to translate requirements into scalable solutions
• Map and document complex collector and admin workflows end-to-end
• Partner with customers, operations, and onboarding teams to uncover detailed business requirements
• Identify edge cases, regulatory considerations, and data dependencies
• Translate business requirements into clear, technical product specs consumable by engineering
• Work with engineers to design robust data models
• Ensure data integrity across integrations with third-party systems
• Lead roadmap planning for third-party integrations (Skip Tracing, Letter Vendors, Payment Portals, ERP, etc.)
• Define requirements for API-based integrations, error handling, and sync frequency
• Drive consistency across integration frameworks and reusability of components
• Act as the bridge between business stakeholders and engineers
• Collaborate and prototype workflow UIs that map to underlying technical complexity
• Own feature lifecycle from ideation through launch and iteration
• Write detailed user stories, acceptance criteria, and data flow documentation
• Partner with engineers to validate data flows and integration edge cases
• Understand how software works under the hood
• Shipped software
• Understand databases and SaaS architecture
• Talk code (or even write it)
• Bring technical intuition to product design
• Understand how databases, APIs, and frontends work together
• Know what's easy, what's hard, and what's worth it
• Ability to understand relational data models, schemas, and entity relationships
• Demonstrated success in translating complex business requirements into scalable technical solutions
• Excellent communication skills — able to speak the language of executives, customers, and engineers