Product Manager - Screw Compressor

Chart Industries is seeking a motivated and experienced Screw Compressor Technical Product Manager to join their team. The role involves providing technical product representation in North America, supporting business development initiatives, and building strong client relationships to drive sales growth.

Responsibilities:

• Represent the Howden Screw Compressor product in North America, listening to customer and market needs
• Support the key account management of customers in petrochemical, oil and gas, refrigeration, industrial and distribution markets
• Develop business development initiatives with the Howden Compressors team and deliver these (in conjunction with HUSA), to drive growth and profitability
• Represent the company and product at seminars, events and exhibitions, identifying opportunities to offer better technical services
• Liaise with the UK team for allocation of resource and preparation of technical content (e.g. marketing collateral, presentations, white papers) to support the market more effectively
• Identify and pursue new business opportunities in the market to exceed annual operating plan bookings targets and expand market presence
• Support HUSA in negotiation and deal-closing with clients
• Demonstrate technical credibility to up-sell products and services, clearly explaining technical value-adders and OEM differentiators
• Build and maintain strong relationships with clients, partners, and stakeholders within the industry
• Responsible for customer management during visits to Howden facilities in the US and UK
• Listen to customers and provide technically credible support to add value to their operations, increasing engagement and retention
• Conduct market research to identify trends, competitive landscape, and potential areas for growth
• Use an entrepreneurial mindset to become a key stakeholder in the strategic direction of the business
• Monitor and report on sales performance, providing insights and recommendations for improvement
• Work closely with AFM teams in the US and UK (Sales, Operations and Customer Support) to drive the development, execution and communication of an annual operating plan that delivers profitable growth
• KPIs defined via annual objectives and HCO AFM strategy
• Develop leads and deliver results from targeted business development campaign activity, NPD commercialisation and value-add services
• Advise Howden USA on business development opportunities in the territory, introducing healthy-tension to ensure action is taken
• Provide accurate reports and analysis of KPIs to monitor performance and refine approach where appropriate
• Enhance sales effectiveness by increasing product knowledge through educational offerings, marketing materials, communications, and technology
• Promote and sustain a continuous improvement culture
• Gather critical site information about Howden’s and competitors’ installed base to prospect for additional opportunities and improve global visibility in the Customer Relationship Management (CRM) system
• Collaboration with Howden USA proposal team, providing guidance and coaching to help them achieve sales goals
• Act as technical point of contact for our customers, owning the problem and ensuring prompt resolution

Requirements:

• Candidate preferably holds degree qualification in Mechanical Engineering. Applications accepted from time-served mechanical engineers with at least 10 years' experience
• Minimum 5 years' experience professional employment
• Mechanical engineering knowledge and/or experience of screw compressors as utilised in air and gas handling applications
• Business development, product management and sales experience within the Engineering sector
• Use of value sell tools / approach to leverage success with different customer / market profiles
• Effective use of direct and indirect sales resources
• Ability to create and maintain strong relationships with customers, reps and internal customers
• Strong interpersonal skills, negotiation and customer issue resolution skills
• Integrity and high moral and ethical standards
• Strong selling and customer/market development skills
• Effective analytical skills
• Strong presentation skills
• Work independently to manage time, schedules and customer interface. Able to manage constantly changing priorities and requirements in Aftermarket environment
• Proficiency on IT platforms, including Microsoft Office Products and Salesforce CRM
• Experience in OEM Aftermarket sales with a knowledge of relevant markets and customers
• Understanding of the diversity and cultural differences which can impact international manufacturing businesses
• Experience of the Howden portfolio of products
• Experience selling highly engineered equipment, products and services