Project Manager (Remote- US)

Octave is a company that provides mission-critical software for organizations to enhance decision-making across the asset lifecycle. They are seeking a Project Manager to lead large-scale software implementations in the North America Public Safety division, responsible for overseeing project implementation, communication, and customer relationship success.

Responsibilities:

• Serves as the primary liaison to customer PM partners, agency and Octave stakeholders, and project teams
• Responsible for hosting regularly scheduled internal and customer-facing status meetings, including ownership of agendas, details, minutes, notes, and follow-ups
• Partnering with project teams on task performance/completion, overall project progress, statuses, and documentation
• Maintaining customer-facing task tracking/project plan updates, ensuring completion, accuracy, quality, and achievement of contracted SOW tasks
• Escalating within PMO and Services leadership as required to maintain project success
• Conducting/Representing Project To Executive Leadership as required
• Understanding and aligning provided project SOW’s, Levels Of Effort (LOE’s), to overall project progress, completion, and delivery success
• Collaborating, requesting, and coordinating project resource needs as required with Technical/Pod management
• Aligning with project team members to track issues, disposition, and escalations to technical leadership and Product (GTC) as needed
• Facilitating the resolution of issues and escalations, internally and externally, to maintain project schedule, budget, and quality expectations
• Maintaining consistent updates in the PMO Salesforce portal covering current developments, risk categories, and critical path dates for the projects and portfolio
• Presentation of project and portfolio risks, successes, and needs on regular Risk Reviews
• Analysis of labor reports to individual task expectations and completion
• Management of monthly Estimate At Completion (EAC) projections, coordinating with Project Accounting group
• Mitigation of the weekly/monthly path of the project against allotted budget, mitigating potential budget overages with PMO leadership as needed

Requirements:

• Bachelor's degree, or commensurate documented experience in a role with similar responsibilities
• PMI PMP, or equivalent certification, required
• Minimum 5 years project management experience implementing large-scale software implementations, or equivalent scope
• Strong written and oral communication, presentation, and critical-thinking skills
• Intermediate-to-Senior level knowledge of Microsoft Office suite – including Microsoft Project
• A self-motivated, organized, and detail-oriented mindset
• An open-minded, embracer of diversity of thought and contributing to PMO team culture
• Strong understanding of Public Safety culture, success, and collaboration preferred