Customer Strategist

ConductorAI is seeking a Customer Strategist to play a pivotal role in managing customer relationships and product strategy. This position involves working closely with customers to execute product features, drive revenue growth, and contribute to the company's overall strategy while collaborating with engineers and cross-functional teams.

Responsibilities:

• Go onsite and work closely with customers to execute on various products, including scoping, product feedback sessions, trainings, data analysis, key presentations, and user support
• Build and deliver demos to new customers
• Drive increased revenue with customers through shaping new opportunities for expansion via feature sets, use cases, or value creation
• Develop and grow relationships with executive-level stakeholders at our customer organizations and conferences
• Embody the voice of the user to drive our product roadmap and ensure engineers have access to key customer insights
• Identifying opportunities to scale customer and contract operations as we grow, including project management, planning, and forecasting
• As a core member of our team, contribute to company strategy, nurture and shape our budding culture, and take on diverse responsibilities as we evolve