Optum Insight is focused on improving the flow of health data and information to create a more connected system. The Care Transformation Project Manager will lead opportunity analysis, solution design, financial measurement, and implementation to help health systems manage clinical operations and improve patient outcomes.
Responsibilities:
- Oversee detailed data analytics and financial projections (e.g., , Excel), and translate findings to operational stakeholders
- Perform project / program management activities, such as monitoring client scope, creating and tracking deliverables, creating status reports, identifying and mitigating risks, managing resource plans, and monitoring successful achievement of project goals
- Manage multiple clients and/or complex workstreams simultaneously in a rapidly changing environment
- Define and manage the creation of artifacts or deliverables that effectively summarize findings, support fact-based recommendations, and provide appropriate detail to substantiate conclusions
- Present final deliverables to client executives and sponsors
- Lead and collaborate with cross-functional teams, internal and external, on project approach, strategies, and work plans
- Lead the design and implementation of recommended solutions
- Develop sales pursuit materials and other business development activities (e.g. proposals, pricing, and Statements of Work)
- Identify opportunities for client account growth and perform a leadership role in conjunction with the sales leaders to close add-on business
- Lead as a brand ambassador for Optum's full suite of products and services to meet client needs
- Oversee and manage Optum Advisory team members either directly or through a matrixed, client-based environment
- Communicate clear direction and delegate responsibilities to team members when needed, providing management and coaching
- Build and manage relationships with client stakeholders, executives, and decision-makers, leading with influence to drive change
Requirements:
- 6+ years of experience in project management, including building and creating project /program deliverables with the ability to manage multiple complex workstreams concurrently
- 2+ years of provider healthcare consulting experience and/or process improvement experience in a provider environment
- Experience managing workplans, budgets, and tracking metrics to assess initiative progress and overall project health
- Proficient in Microsoft Office, specifically Excel and PowerPoint
- Demonstrated ability to lead cross-functional teams and mentor team members
- Demonstrated excellent analytical skills, including demonstrated ability to identify key issues, analyze data, and solve complex problems
- Demonstrated exceptional written and verbal communication skills, including experience leading client meetings and communications
- Demonstrated solid time management, organizational, and prioritization skills with proven ability to drive initiatives and work independently in a fast-paced environment
- Demonstrated to be highly adept at handling ambiguity, including demonstrated conflict resolution and risk remediation skills
- Demonstrated to be flexible team player, collaborative work style, and solid interpersonal skills, dedicated to contributing toward the desired outcome
- Ability to travel up to 70%
- Lean Six Sigma certifications
- 2+ years of experience in management consulting
- Experience with industrial and/or systems engineering
- Experience in clinical transformation solution design and implementation resulting in significant recurring financial benefit
- Experience with data management tools and/or BI tools (e.g., Tableau)
- Experience in a client account growth and relationship expansion role
- Experience with project turnaround/remediation
- Hospital operations, case management and/or clinical variation consulting experience