Experian is a global data and technology company, powering opportunities for people and businesses around the world. The Principal Product Manager will be responsible for defining product strategy and bringing to market a GenAI Appeals solution in the Provider Revenue Cycle Management category.
Responsibilities:
- Define and own Proof of Concept (POC) product strategy and product launch to Beta customers
- Lead go-to-market (GTM) motion for New Product Introduction creating cross-functional alignment amongst sales, operations, engineering, finance, and implementation
- Hands-on customer engagement including regular onsite travel supporting product development, sales activities, and implementation
- Product evangelism through tradeshows, webinars, and thought leadership
- Shape product direction through influence with senior business and technology leaders
- Partner with Engineering to develop scalable, repeatable, and value-creating products
- Own products end-to-end from discovery through scale and optimization
- Drive prioritization decisions balancing customer value, business impact, and technical risk
- Lead competitive analysis to inform differentiation and positioning
- Define success metrics and use data to guide strategic decisions
- Align product capabilities to revenue opportunities and customer outcomes
- Product practices and delivery
Requirements:
- 1+ years working in 0-1 new product development in a Healthcare technology company
- 3+ years working in product management in the Healthcare technology industry
- 5+ years' experience working in Provider Revenue Cycle Management either for a health system, outsourced RCM service, or RCM technology company
- Expertise in healthcare technology, including Revenue Cycle Management and familiarity with leading EMR systems like Epic, Cerner, and Meditech
- Experience with HL7v2 version 2.7, FHIR R4, and ANSI x12 v5010
- Experience influencing senior stakeholders and aligning cross-functional teams (Product, Engineering, Sales, Marketing, Support) toward shared outcomes
- Technical and architectural understanding, enabling effective partnership with engineering and technology leadership
- Produce high-quality product, strategy, and customer-facing documentation
- Familiarity with modern products and collaboration tools (e.g., JIRA, Confluence, Microsoft Office)
- Bachelor's degree in business administration, information technology, computer science, engineering, or a related field
- Willingness to travel up to 40%