Sr. Agile Business Analyst
United States of America
Full Time
3 days ago
$81,000 - $109,000 USD
H1B Sponsor Likely
Key skills
AgileSAFe FrameworkSoftware Development Life CycleDevOpsSplunkMicrosoft VisioJIRAConfluenceJiraCommunicationCritical ThinkingProblem Solving
About this role
General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to U.S. government agencies. They are seeking a Sr. Agile Business Analyst to support the Administrative Office of the US Courts in developing integrated solutions using the Agile/SAFe Framework, focusing on software development for case management systems.
Responsibilities:
- Work closely with business stakeholders to understand their needs, objectives, and challenges
- Support production support team in analyzing operational issues received by the support desk
- Collaborate with business users, developers and infrastructure teams to troubleshoot and resolve application issues
- Analyze operational trends, recurring incidents, and system performance metrics to identify improvement opportunities
- Evaluating and understand As-is and To-be system requirements and capabilities. Translate business requirements into clear and concise functional specifications for technical teams
- Identify areas for process optimization and efficiency enhancement. Recommend process improvements and assist in their implementation
- Provide support to developers, automated and manual testers by creating detail documentations and necessary workflows
- Understanding of software lifecycle management skills related to application development tasks and planning sprint cycles
- Ability to apply in-depth knowledge of Software Development Life Cycle in order to help anticipate complexities in the system
- Experience with modern web client technologies and the associated front-end to backend interactions
Requirements:
- 5 + years of related experience
- Critical Thinking
- Problem Solving
- Written Communication
- 5+ years of experience as a business operations analyst in an agile environment
- Experience in monitoring alerts, incident triage calls, root cause analysis sessions, and post-incident reviews
- Strong oral and written communication skills
- Strong analytical, problem-solving, and critical-thinking skills
- Excellent communication and interpersonal abilities
- Comprehensive understanding of Agile & DevOps methodology and culture
- Knowledge of relevant tools such as Splunk, Microsoft Visio, JIRA, Confluence and etc