Product Manager - Data Products

Sedgwick Claims Management Services Inc. is a company dedicated to providing meaningful support to individuals facing unexpected challenges. They are seeking a Product Manager for Data Products who will represent the voice of the client and deliver measurable business value through data products by collaborating with clients and internal stakeholders.

Responsibilities:

• Set product vision & roadmap
• Performs external and internal discovery to identify client needs, market opportunities, and business priorities, incorporating technical constraints, platform standards, and architectural considerations into product direction
• Collaborates with Operations, Sales, and Product leadership to ensure strategic alignment, secure sign‑off on key business decisions, and balance functional and technical tradeoffs
• Works with the Product Director to develop and maintain a product roadmap and backlog, adjust scope and prioritization, and ensure product functionality aligns with technical feasibility
• Defines and tracks product success metrics (e.g., adoption, usage, NPS, revenue/retention impact), represents the “voice of the client,” and communicates roadmap progress, risks, and dependencies to stakeholders
• Works with technical resources on Data Products team to estimate effort required to complete requests and allocates capacity accordingly
• Translates client and stakeholder requirements into clear product problem statements, user stories, and acceptance criteria, and gather necessary inputs to execute technical build
• Participates in end-to-end product design activities, ensuring solutions are intuitive and aligned with client workflows
• Ensures product strategy, requirements, and priorities are clearly understood by data engineering and analytics teams
• Understands and helps coordinate intra‑team and external dependencies as applicable
• Collects, tracks, and reports KPI data to support Product Group OKRs and monitor performance metrics such as efficiency and quality
• Participates in sprint ceremonies and evaluation meetings (e.g., planning, reviews, retrospectives)
• Contributes to IT and product documentation as needed
• Leads client feedback sessions, and supports go-to-market readiness, including training materials and release communications
• Documents product decisions, use cases, and release notes to ensure alignment on product vision, scope, and trade-offs
• Maintains a holistic understanding of business processes and internal system configurations impacting the product and evaluates technical implications of proposed changes
• Serves as a primary contact for stakeholders, ensuring clear communication of requirements, risks, assumptions, and delivery decisions
• Provides product expertise, consultation, and support for release readiness, lifecycle management, and continuous improvement activities

Requirements:

• Eight (8) years' experience in product strategy, product management or requirements intake role
• Knowledge of agile methodologies and tools and experience writing and managing user stories
• Cross‑functional collaboration, with the ability to build productive relationships with technical and non‑technical partners
• Business and technology acumen, including understanding customer needs, technical concepts, and business strategy