Senior Technical Product Manager, AI Engineering & Systems

Jerry.ai is America’s first super app to radically simplify car ownership. The Senior Technical Product Manager will lead the development of an AI-powered platform, focusing on customer experiences and integrating advanced AI technologies to automate and enhance service delivery.

Responsibilities:

• Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to global rollout
• Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy
• Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards
• Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation
• Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation

Requirements:

• 4+ years of experience in management consulting or technical product management at a fast-paced startup
• Proven interest in modern LLM systems and a desire to work in a regulated production environment
• Ability to navigate technical tradeoffs and lead by example when implementing AI platform standards
• A track record of taking complex, strategic ideas and turning them into scalable, production-grade products
• Intrinsically Motivated Technologist: You live and breathe AI. You're the first to read the release notes when a new model drops and you've already built your own custom workflows
• Systems Thinker: You are comfortable diving into technical conversations about API design and system architecture, translating complex concepts for any audience
• Optimistic Problem-Solver: You are a 'how can we' thinker who seeks constant improvement and thrives on owning high-impact metrics
• Data-Driven with Conviction: You are familiar with SQL and comfortable diving into the data to answer your own questions and validate hypotheses