Business Analyst - Commercial Residential Property Insurance

Windward Risk Managers is seeking an experienced Business Analyst with expertise in commercial residential property insurance to support the design, enhancement, and implementation of underwriting and policy administration capabilities. The role involves gathering and documenting business requirements, translating underwriting guidelines into functional system requirements, and collaborating with various teams to ensure accurate implementation of requirements.

Responsibilities:

• Partner directly with Underwriting, Product, Operations, Compliance, and Technology teams to gather and document business requirements
• Translate underwriting guidelines, eligibility rules, rates, forms, endorsements, and workflows into functional system requirements
• Support enhancements and configuration of online quote/bind applications and policy administration systems
• Create user stories, business process flows, requirement documentation, acceptance criteria, and traceability artifacts
• Work closely with developers and QA teams throughout the SDLC to ensure requirements are accurately implemented
• Analyze impacts of product or regulatory changes to system functionality and business processes
• Participate in testing validation, defect triage, and production implementation activities
• Support ongoing modernization and automation initiatives for commercial residential property insurance products

Requirements:

• Bachelor's degree or equivalent combination of education and relevant work experience
• 3+ years of Business Analyst experience specifically within an insurance carrier or MGA environment
• Direct experience supporting commercial residential property insurance products
• Strong understanding of underwriting rules
• Strong understanding of rating logic
• Strong understanding of insurance forms and endorsements
• Strong understanding of eligibility/referral workflows
• Strong understanding of quote-to-bind policy issuance processes
• Experience writing requirements for online insurance applications/portals
• Experience writing requirements for policy administration systems
• Experience writing requirements for rating engines
• Experience writing requirements for underwriting workflow systems
• Ability to translate business concepts into detailed functional requirements and user stories
• Experience facilitating requirement sessions with underwriting and product stakeholders
• Familiarity with Agile and/or Scrum delivery methodologies
• Strong communication and documentation skills
• Experience supporting Residential Commercial lines of business for Florida risks, including familiarity with state-specific products, forms, rating, underwriting, or regulatory requirements
• Experience with HOA, habitational, condominium, or assisted living insurance products
• Prior experience implementing or enhancing Guidewire, Duck Creek, or other insurance policy administration platforms
• Familiarity with regulated environments such as Florida or California
• Insurance carrier or MGA background strongly preferred
• Business Analyst certification (CBAP, CCBA) a plus