Superhuman, an AI productivity platform, is seeking a Senior Product Manager for GTM Engineering to enhance their enterprise revenue systems. This role involves collaborating with Sales, Marketing, and Customer Success to optimize go-to-market tools and improve operational efficiency through AI-powered solutions.
Responsibilities:
- Co-own the product roadmap for Superhuman's GTM systems (as the technical counterpart to RevOps), including CRM, marketing automation, lead routing, sales enablement tooling, and customer success platforms
- Partner with Sales, Marketing, and CS leadership to identify process gaps and prioritize the highest-leverage AI systems investments
- Work with GTM Engineering to design, build, and maintain AI-powered automations that reduce manual work and improve data quality across the revenue stack
- Define and track metrics for GTM system performance, and drive continuous improvement through data-driven iteration
- Evaluate build vs. buy decisions for GTM automation, managing AI vendor relationships where needed
- Translate revenue team needs into clear technical requirements, and bridge the gap between business process and system implementation
Requirements:
- You have 5+ years in product management or revenue/sales operations, with a focus on GTM systems or internal tooling in a B2B SaaS environment
- You are AI-pilled and start every task with 'how can AI make this easier?'
- You have deep familiarity with the modern GTM stack — CRM (Salesforce), marketing automation, sales engagement (Outreach), and CS platforms, as well as modern AI tools (Claude Code, etc)
- You are technically fluent — comfortable working with APIs, data pipelines, and system integrations without needing to write the code yourself
- You have demonstrated experience driving adoption of new systems or processes across a revenue organization